How it works

Your systems.
Looked after.

We do not start with a tool. We start by writing down what you have. Then your engineer looks after it, and anything worth changing is quoted as its own project.

A · Onboarding auditFig. A1
Step 01

Onboarding audit

£1,500, one day, charged separately. We document every system you use and who has access to what. Anything that is not working, we get working. It comes first, whichever way you work with us after it.

  1. A1.1Every system written down
  2. A1.2Who has access to what
  3. A1.3A record you keep
Book a fit call
B · Your engineerFig. B1
Step 02

Your engineer

A Dedicated Technical Support Engineer, on a fixed-term contract, from £4,500 a month, paid monthly or up front for the whole term. Your system administrator: they manage your systems as they are and do no project work. If you would rather not sign a contract, pay as you go keeps a named point of contact. Each request is billed on the time logged and invoiced when done.

  1. B1.1From £4,500 a month
  2. B1.2Your systems, run as they are
  3. B1.3Or pay as you go, invoiced after the work
See the pricing
C · ProjectsFig. C1

Projects

While your engineer looks after your systems, they will suggest improvements. Each one is a separate project, timed and quoted up front. If you say no, nothing changes.

  1. C1.1Managed devices
  2. C1.2A company password manager
  3. C1.3Project management, set up and taught
What we do
D · Stopwatch auditFig. D1

Stopwatch audit

Not ready to commit? This is the easy first step. Pick one process you think is slow, or let your engineer flag one. No contract and no onboarding audit needed. We watch your team do it, over a screen share or on site, and time it. Then you get one of three answers: faster by roughly this much, with a quote; it just needs training, with a quote; or it cannot be improved in any meaningful way, and we say so. From £750, a fixed price quoted up front.

  1. D1.1One process, timed with a stopwatch
  2. D1.2Screen share or on site
  3. D1.3Faster, just training, or no change worth making
See the cases
E · The one emailFig. E1

The one email

No deck. No proposal document. Every project and every stopwatch audit result comes as one email: what we would change, why it is worth it, and the price. It does not include the step-by-step how. That is the work. If it reads right, we start. If it does not, nothing more is owed.

  1. E1.1What we would change
  2. E1.2Why it is worth doing
  3. E1.3The price, before anything starts
Book a fit call
F · Fit call30 min
Next step

Book a fit call.

Tell us about your systems and what keeps going wrong. In 30 minutes we decide whether we fit. If we do, the first step is the onboarding audit: £1,500, one day. No deck. No proposal.