What IT support costs.
- Item A1
Dedicated Technical Support Engineer:
On a fixed-term contract, from £4,500 a month, paid monthly or up front for the whole term. Your system administrator. They look after your systems as they are. Improvement projects are quoted separately.
- Item A2
Onboarding audit:
£1,500, one day, charged separately. We need it before the engineer or pay as you go. It documents your systems and access, and gets them working.
- Item A3
Pay as you go:
No fixed-term contract. After the onboarding audit you keep a named point of contact. Each request is billed on the time we log, at an hourly rate agreed at onboarding, and invoiced when it is done. Bigger jobs are quoted first. The next request starts once the last invoice is paid.
- Item A4
Stopwatch audit:
Not ready to commit? Start here. Pick one process you think is slow. No contract and no onboarding audit needed. From £750, a fixed price between £750 and £1,500, quoted up front. We time it, then give you one of three answers: it can be made faster by roughly this much, with a quote; it just needs training, with a quote; or it cannot be improved in any meaningful way, and we say so plainly.
- Item A5
Projects:
Quoted up front for contract clients, before any work starts.
Start with the fit check.
Two minutes. It tells you honestly whether we are likely to fit, and lets you pick a time for the call.