Virtual Subject Matter Experts.
The new workforce.
We don't build generic chatbots. We architect Virtual Subject Matter Experts (VSMEs) — bespoke AI agents grounded in your private documentation, connected to your CRM, and designed to remove a real operational bottleneck.
One travel consultancy replaced their entire first-line support with our VSME. They now capture qualified leads at 3am without adding a single penny to their payroll.
24/7 Intelligent Support
Customers expect instant answers. Our VSMEs deliver accurate, context-aware responses instantly, day or night, without the robotic feel of old-school bots.
- ✓Trained on your specific knowledge base and documents
- ✓Seamless handoff to human agents when needed
- ✓Multi-channel deployment (Web, WhatsApp, Slack)
Use Cases
Customer Service
Handle FAQs, order tracking and troubleshooting instantly.
Internal Knowledge Base
Help employees find policy info or technical docs in seconds.
Lead Qualification
Engage visitors, ask qualifying questions, and book meetings.
Everything your VSME needs
A complete VSME platform with lead capture, knowledge base, and a full admin panel you control.
Cognitive Knowledge Base
Your VSME is grounded in your actual business DNA. It references your private PDFs, technical specs, and internal wikis to provide precise, context-aware answers. We ensure your knowledge sovereignty with secure, read-only data access.
Zero-Friction Intent Capture
Stop losing leads to static forms. Our agents qualify visitors mid-conversation, identifying high-value intent and pushing qualified leads directly into Salesforce or your custom CRM in real-time.
Seamless Brand Integration
We don't do generic widgets. Your agent is meticulously designed to match your brand's voice, visual identity, and aesthetic registry. It feels like an organic extension of your team, not a third-party plugin.
Unified Control Plane
Manage your entire AI workforce from a single, intuitive dashboard. Monitor performance, update your knowledge base, and fine-tune your agent's reasoning without writing a single line of code.
Accessible Interaction
Text-first interaction designed for clarity, speed, and clean handoff. Voice can be added when it genuinely serves the workflow, not because it looks impressive.
Model Agnostic Architecture
The AI landscape changes weekly. Our platform is built to be model-agnostic, allowing you to swap the underlying LLM instantly as better technology emerges — without breaking your custom integrations.
How it works
From zero to a live VSME on your website. We handle the technical work.
Setup
We configure the VSME, connect your Salesforce instance, upload your knowledge base, and match your brand identity.
Go Live
Embed on your website with one line of code. Works with Google Tag Manager, iframes, or a direct script tag.
Optimise
Use the admin panel to refine prompts, track analytics, update your knowledge base, and manage leads.
A complete admin panel
Manage everything from one dashboard. No technical knowledge required.
Cognitive Sandbox
Test agent reasoning and knowledge retrieval in a safe, isolated environment before pushing to production.
Persona Architect
Control your VSME's personality, tone, and system directives through a dual-mode prompt editor.
Knowledge Ledger
Upload and manage the documents that power your agent's brain. Supports PDFs, Markdown, and direct text input.
Aesthetic Registry
Fine-tune every visual pixel. Real-time preview of the interface, colors, icons, and interactive elements.
CRM Control Plane
Seamlessly bridge your agent to Salesforce, HubSpot, or custom APIs with secure Web-to-Lead field mapping.
Interaction Analytics
Deep insights into conversion rates, response latency, and knowledge gap identification.
Edge Deployment
Generate high-performance embed codes for GTM, direct scripts, or secure iframe injection.
System Snapshots
Full configuration backups. Revert, export, or clone your entire VSME setup in seconds.
What's included
We charge for setup, maintenance, support, and custom feature development.
Deploy your digital workforce
Book a setup call and get your VSME live on your website.