IT support for businesses

Wolfaxen | A Dedicated Technical Support Engineer for your business

Make technology
yours.Dedicated

A Dedicated Technical Support Engineer for your business, from £4,500 a month. Your system administrator: we look after your systems as they are, and quote any improvement before we start.

Book a fit callHow we work
A · The offerMonthly

Your system
administrator.

Your engineer manages your systems as they are: users, devices, access and the problems that come up every week. They do not do project work. When they see something worth improving, they propose it as a separate project, timed and quoted.

  • 01From £4,500 a month
  • 02One named point of contact
  • 03Projects quoted separately
  • 04Or pay as you go
See pricing
First stepOnboarding audit, £1,500, one day
Fig. A1Example month
  1. 01> New starter: laptop and accounts[DONE]
  2. 02> Shared mailbox access fixed[DONE]
  3. 03> Proposed: company password manager[QUOTED]
B · Why a dedicated engineerFig. B1–B5

An IT person, without the hire.

Fig. B1
No tech teamInstead of hiring

Skip the junior hire

Without a tech team, the usual answer is to hire a junior IT technician. With us there is no recruiting, no months of training and no notice period. Your engineer is experienced from day one.

Fig. B2

Specialists, when needed

When a job is outside our skill, in security for example, we bring in a specialist we know. They are not our staff, and you do not have to find one.

Fig. B3

Everything written down

The onboarding audit documents your systems and access, so the knowledge stays with your company.

Fig. B4

Have a tech team? Hand us the projects

The project work your team has no time for, done alongside them, with one point of contact.

Fig. B5

An outside view

Someone from outside sees what insiders miss, and can often make things work better or cost less.

C · How we work01–04

One day first. Then you choose.

  1. £1,500

    Onboarding audit

    One day, charged separately. We document every system you use and who has access to what, and get them working. It comes first, whichever way you work with us after it.

  2. Monthly

    Your engineer

    A Dedicated Technical Support Engineer, from £4,500 a month, who runs your systems as they are. Or pay as you go: a named point of contact, each request invoiced on the time logged.

  3. Quoted

    Projects

    Improvements are separate projects, timed and quoted up front for contract clients. Managed devices, a company password manager, or project management set up with training for your staff.

  4. Stopwatch

    Stopwatch audit

    Not ready to commit? Pick one process you think is slow. No contract and no onboarding audit needed. We time it, then tell you it can be made faster by roughly this much, or it just needs training, each with a quote. Or we tell you plainly it cannot be improved in any meaningful way. From £750, fixed and quoted up front.

D · Measured resultA UK travel company

Twenty minutes.

At a UK travel company, a laptop died. A replacement was enrolled as a managed device, the browser brought back the bookmarks and the company password manager brought back the passwords. The person was working again in about 20 minutes. That came from two earlier projects: managed devices and a company password manager.

See the cases
E · Fit checkSix questions
Two-minute check

Is Wolfaxen worth it for you?

Six tap-to-answer questions. You get a straight answer, including when it is no, before anyone picks up the phone.

Take the fit check
F · Fit call30 min
Next step

Book a fit call.

Thirty minutes to see whether we fit. If we do, the first step is the onboarding audit: £1,500, one day. Then your engineer, from £4,500 a month, or pay as you go. No deck. No proposal.

Book a fit callSee pricing